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Personalised order information

Order Information for Personalised Bottle Labels

The following information contains Terms & Conditions that apply to orders for personalised bottle labels for beer. Our standard Terms & Conditions of Sale also apply.

  1. Please allow up to 14 days for personalised bottle orders.
  2. If no photograph or artwork is provided, a standard label design will be used.
  3. If wording to be included on the label is not submitted, standard wording will be used.
  4. Photographs posted to us for scanning will be returned in their original condition upon completion of the order. We shall not be responsible for any loss or damage to photographs entrusted to us, unless occasioned by our negligence, whereby the maximum liability shall not exceed £5.00 per order.
  5. When submitting an image with an order, this constitutes a warranty by the customer that they have copyright over the image, and the customer will indemnify Frog Island Brewery from all liability to costs, damages or any other charges arising from its use.
  6. Orders for personalised items are excluded from our Home Approval policy under the provision of The Consumer Protection (Distance Selling) Regulations 2000 (as amended. For further information, please see our Terms & Conditions page.

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